Frequently Asked Questions
Q How long have you been in business?
17 years online store
Q Where do you ship from?
Port Macquarie Nsw AustraliaQ Do you have a store we can visit
We work from home, but we also do have a showroom, open by appointment
Why should I sign up?
Buy joining our online community, you will get to be involved in new products, articles and deals that only our members receive
Sending of order
We send same day where possible, all items bought before 2pm will be sent same day,
We use Australia post with smaller items are sent standard post, larger items are sent with tracking,
Tracking can be added to smaller items as a paid option at check out ,
Q What is postage costs with Australia .
Most items are free post within Au ,there are a few items that have postage of $8.50 Au wide. you will see at check out ,
We will send worldwide, As long as items can be sent with tracking,
We use Australia post with tracking, we use tracking as you can follow your items progress overseas
Overseas shipping is done by weight $25.00 Au large or smaller items
Charging Import Duties and Vat,
Please be aware of your compliance with local and state Taxes and customs,
We will not be responsible for any customs charges,
Please contact prior to return, In most cases, we can work something out, that works for both
parties, We are happy to refund/exchange goods if faulty, just send photo of faulty item, we Do Not
refund/exchange goods if you just change your mind.
Stadreamers accepts payments with: PayPal Express Checkout, Shopify Payments, Afterpay, Zip, and